Terms & Conditions

Rental Agreement

By renting a vehicle from Platina Car Rental, you confirm that you have read and understood these terms and agree to all of them.

Insurance and liability

All vehicles are covered by all-risk insurance with a deductible of USD 500.
Driving off-road voids the insurance coverage and the full deductible becomes payable.
Insurance is not valid when driving under the influence of alcohol or drugs.
Drivers must be at least 23 years old. Our insurance does not cover younger drivers.
Damage caused while driving without a valid driver's licence is not covered and is the renter's responsibility.
The renter is responsible for the vehicle at all times. Please do not leave valuables inside.

In case of an accident

Call 9233 immediately and do not move the vehicle from the accident site.
For any other problem with the vehicle, call 690 0335 or 687 1546 (until 7:00 PM). A call-out fee of USD 20 applies for on-site assistance.
If the vehicle needs towing, contact Economic Car Center: 514 8555, 678 8595 or 522 4493. For general assistance, including keys locked inside the vehicle, call 9247.

Damage and mechanical problems

New scratches and dents are the renter's responsibility.
A flat tyre is replaced at the renter's own expense.
Engine overheating and oil problems are at the renter's risk if the rental company is not notified in time. Stop driving and call us immediately.

Security

The steering wheel lock and car alarm must be used at all times. Theft resulting from failure to do so is at the renter's own risk.
At night the vehicle must be parked inside a gated area, with the alarm set and the steering lock applied.

Returning the vehicle

The vehicle must be returned with a full tank. If not, a surcharge of USD 100 applies.
The vehicle must be returned clean. A cleaning fee of USD 20 applies if it is not.
Smoking in the vehicle is not permitted. A fee of USD 250 applies.
Pets are not allowed in the vehicle.

Driving in Curaçao

Traffic rules in Curaçao differ from those in other countries. Please familiarise yourself with local road signs and rules before driving.
Roads become slippery when wet. Reduce your speed in the rain.
Do not drive through deep water or large puddles.
Avoid parking in narrow spaces.
Keep the vehicle keys dry — do not take them into the sea or a pool.

Toyota Hiace